The second-hand marketplace Shoppers Share Displeasure Regarding Sizing Updates
Shoppers are voicing their frustration after an update resulted in products showing incorrect sizing.
The popular resale platform has revised its size classifications for women's and children's clothes failing to inform every member regarding the update.
Digital Channels Reaction
Many shoppers and sellers are expressing on platforms stating that platform listings now display a modified sizing category versus the original listing because of the remapping.
The company said the updated approach better aligns with similar services.
They have suggested members to check their listings and manually change the size if necessary, which has left users frustrated.
Sizing System Updates
Earlier, the sizes had both a single numeric size and a letter, such as S/8 or M/10.
The revised method features an alphabetical indicator and numerical range for example S/UK 8-10.
With some products, the measurements have been reclassified - like an L measurement was formerly size 12 but is now a UK 16-18.
Shopper Stories
One content creator, who makes TikTok content about plus-size fashion, stated the update "complicates both purchasing and selling".
"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.
A different member, based in Glasgow, explained products she uploaded on Vinted with size 14 labels were displaying on the service as larger sizing 20-22.
"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she explained.
Necessary Adjustments
Another shopper, from Derby, explained she became annoyed due to the update requiring manual adjustment the sizes on "every single listing".
"Personally, this is quite irritating, because of my ongoing medical condition and platform income has been essential after experiencing income reduction," she explained.
Marketplace Information
The app has more than 100 million shoppers, with 18 million British users.
It has emerged as a preferred choice compared to resale services such as eBay and Depop.
This represents another occasion that an unexpected update on the platform has faced criticism: previously, the service retracted a modification regarding delivery choices after backlash from users.